We share your concerns about the Coronavirus (COVID-19). Please know that Nature's Treasures is here to do our part in providing education and peace of mind however possible.
03/24/2020 UPDATE Nature's Treasures Retail Store Closed Temporarily
Due to Mayor Adler's Stay Home - Work Safe Order, Nature's Treasures has had to close its doors temporarily until April 13th. As we hope to continue providing for our employees as best we can, please continue shopping with us online at NTRocks.com.
As per City Ordinance, gatherings of 10+ in a confined space are strictly prohibited until May 1st. Nature's Treasures is taking the following measures in accordance with local law and CDC recommendations to do our part in preventing the spread of COVID-19 while maintaining a positive outlook and providing for employees & customers.
In addition to previous measures, Nature's Treasures is:
*Separating into 3 contained spaces with separate ventilation systems to maximize ventilation & minimize germ exchange.
*Exercising the right to refuse entry or refer customers to a different space to adhere to the 10 person limit placed by the City of Austin.
*Making curbside pick-up available during adjusted hours for customers SHOPPING FROM HOME.
*Adjusting Store hours to 11a-6p daily to minimize germ exchange.
*Rotating staff to ensure that all employees get some income with minimal risk of exposure.
*Restricting Services: No Credit Memos, Gift Certificates, Gift Cards, Layaways, Returns or Exchanges will be processed during this time to expedite transaction periods and reduce possible exposure time.
*Applying "No Touch" setting on all devices to minimize germ exchange in either direction.
*Closing public restrooms to allow disinfectant conservation and limit germ exchange.
*Encouraging customers to stay home with children & elderly as they are at the highest risk of exposure and to coordinate shopping by sending 1 adult with a shopping list.
If you feel sick or live with a high risk individual, please SHOP FROM HOME via our Online Store, Instagram, or Facebook pages . We will be posting pictures of live products on our social media pages each day and allowing for free personal shopping via the messenger platforms.
We are committed to doing our best to stay proactive and vigilant! WE ARE SENDING LOVING & HEALING ENERGY TO THE NATION & THE WORLD!
Nature's Treasures is taking proactive measures in store to adhere to CDC recommendations and local ordinances to control the spread of COVID-19 including:
*Limiting occupancy per contained space.
*Regularly disinfecting all handles, doorknobs, and major surfaces.
*Regularly disinfecting bathrooms.
*Keeping major entrance/exit doors propped open for ventilation and to reduce the need for contact.
*Keeping A/C fans running to increase venting of space.
*Providing free gloves and access to hand sanitizer.
*Encouraging customers and staff to maintain 6 ft of distance during interactions lasting longer than 30 minutes.
*Requiring employees that feel unwell to return home if they have a fever or other common COVID-19 symptoms.
*Providing access to CDC information and recommendations as it becomes available.
We are committed to doing our best to stay proactive and vigilant during this time of uncertainty while keeping our doors open to you. We will continue to leave our new inventory specially set-up and available until further notice.
In order to continue to serve our community, we encourage concerned customers to shop our Online Store where we are offering an online discount for those who choose curbside pickup at our Retail Store. We are also taking orders from our Facebook and Instagram accounts, offering selections from the Retail Floor as well as the Tucson Trunk Show. We are shipping orders around the country as well as to our neighbors in Austin, Texas.
EDUCATION IS KEY
Check with the CDC! Visit the Centers for Disease Control and Prevention (CDC) website for updated information and resources across the USA: https://www.cdc.gov/coronavirus/2019-ncov/index.html
Feeling unwell? It might not be Coronavirus! Check this list of symptoms in the chart provided by the World Health Organization and compare your symptoms to the common cold, flu and coronavirus.
Think you might have COVID-19? There is free Coronavirus testing in Austin. Visit Baylor Scott & White for a pre-screening questionnaire and free testing: https://www.bswhealth.com/Pages/coronavirus-information.aspx
Learn more about how COVID-19 is impacting the Austin-Travis County area: http://www.austintexas.gov/COVID19